Please show up 15 minutes before your class begins.
Your bike will be released at the class start time if you do not show.
If you are running late and you call the studio, we will hold your bike up to 5 minutes into the class start time. If you do not call, we will release your bike at the class start time.
We do allow late entry but it can be NO LATER than 10 mins.
If you are a NEW STUDENT to Lotus Kitty and have NEVER cycled or TRX’d with us before we cannot let you into class late under any circumstances.
New students must show up a minimum of 15 minutes prior to class start time. This is for your safety and in consideration of the other students in class.
Any cancellations or modifications to your reservation must be made 2 hours in advance in order to avoid a cancellation fee. If you cancel past the 2 hour mark, you forfeit a class in your current series.
If you do not cancel and simply do not show for your reserved class, you will be charged a $20 no show fee. Any student with the Monthly Unlimited package will be charged a $20 fee for late cancellations or no shows.